We do not normally phone patients when test results come in.

We will however phone you to make an appointment if it’s necessary to discuss the result, or to advise you if your test result needs to be followed up in some other way.

If you have had a test and particularly want the result, please phone and talk to one of the clinicians.

We cannot and will not give out results to anyone else other than the patient unless we have the written authority of the patient to release their results to another person.

An exception is made for Parents of children.

Reception staff will not give you any results, so please don’t ask them. They are not clinical staff. Results are handled solely by the practice clinicians.

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